frontdesk - What it costs

No more diaries, charts or spreadsheets, use frontdesk to manage all your bookings – online and offline.
Offline bookings (phone, email or walk-in) do not incur booking fees.

Accommodation
0 – 5 inventory           No monthly charge*
6 – 10 inventory         $39 per month
11 – 15 inventory       $59 per month
16+ inventory             $79 per month

Tours

0 – 3 tours                 No monthly charge*
4 – 7 tours                 $39 per month
8 – 11 tours               $59 per month
12+ tours                   $79 per month

Attractions & Events
No monthly charge

The above pricing is dependent on a “Book Now” button on the operators web site.

*$39 per month licence fee will be charged for those operators who do not wish to have a Book Now button on their website 
*$150 per month licence fee will be charged for those operators with 6 rooms or more, who do not wish to have a Book Now button on their website.

frontdesk providers are subject to a booking fee ONLY when they receive an online booking and AFTER payment has been made and received into their bank account:

1. frontdesk transaction cost

• All online bookings received via frontdesk are subject to a 5% - 6%(inc GST) Success Fee

• Offline bookings do not incur any charge

2. Secure Online Transaction Fee (Covers Bank transaction fees)

• 80 cents per transaction

3. Online Merchant Facility Fee (Bank Fee - charged by the Bank)

• Allows proceeds from online sales to be placed directly into your bank account

• Requires Online Merchant Facility (OMF) which is different to EFTPOS

• ANZ, NAB and Commonwealth charge fees around 1% inc GST

• Frontdesk staff can help you work through the process of establishing an OMF

4. Distributor Commission

• Set by the Distribution Website.

• You control which websites you opt in to and at what price.